Privacy Policy
We value your data security and privacy. This page explains the rules for data collection, use, storage and protection.
Last updated: 2026-03-18
1. What information do we collect?
- Account information: such as user name, email (required for registration and login).
- Usage logs: access path, access time, device information, IP, length of stay, etc. (used for stability and risk control).
- Task data: files you uploaded, processing parameters, task result files, and download records.
- Transaction information: recharge orders, payment status, points flow (for billing and reconciliation).
2. How we use this information
- Provide core services: complete file processing, generate results, and display historical records.
- Ensure system security: identify abnormal requests, limit abuse, and troubleshoot failures.
- Billing and settlement: Complete recharge, deduction, order tracking and financial verification.
- Service optimization: Improve functional experience based on anonymization/aggregated statistics.
3. Data Saving and Deletion
- Tasks and logs will be saved on the server for a period of time for historical tracing and troubleshooting.
- You can request to delete account-related data within the scope of your business.
- Data involving legal and regulatory requirements will be retained according to compliance requirements.
4. Data Sharing and Third Parties
We will not sell your personal information to unrelated third parties unless required by laws and regulations or with your explicit authorization. Payment-related information is only processed by the corresponding payment channel when completing the payment process.
5. How we protect your data
- Use access control, log auditing, upload restrictions and other measures to reduce risks.
- Implement idempotence and transaction protection for key business operations to reduce the impact of abnormal data.
- It is recommended that you avoid uploading sensitive information that is not relevant to the task and make local backups.
6. Your rights
- Access and correction: You can view and update account-related information.
- Deletion and cancellation: You can apply to delete data or cancel your account within the scope of compliance.
- Information and consultation: You can ask us for explanations about this policy.
7. Instructions for minors
If you are a minor, please use this service under the guidance of your guardian. We will not actively collect personal information from minors beyond what is necessary.
8. Policy updates
This policy may be updated when business or legal requirements change. Major changes will be noted prominently on the site.